Thank you for shopping with us! Please read our shipping policy carefully to understand how we handle your orders.
1. Processing Time
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All orders are processed within 1-3 business days after payment confirmation.
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Orders placed on weekends or holidays will be processed on the next business day.
2. Shipping Methods & Delivery Time
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We offer standard shipping for all orders.
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Estimated delivery times:
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Domestic : 3-7 business days
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International: 7-21 business days (depending on destination and customs processing)
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3. Shipping Costs
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Shipping fees are calculated at checkout based on your location and the shipping method selected.
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Free shipping may be offered on orders over a certain amount — please check our homepage or promotions.
4. Order Tracking
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Once your order ships, you will receive a tracking number via email to monitor your package.
5. Customs, Duties & Taxes
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For international orders, customers are responsible for any customs fees, duties, or taxes imposed by their country.
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We recommend checking with your local customs office for more details.
6. Lost or Damaged Packages
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We are not responsible for packages lost or damaged during shipping.
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Please contact the shipping carrier directly for claims.
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If you experience any issues, please contact us at [your email] and we will assist you.
7. Changes & Cancellations
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Orders can only be modified or canceled within 24 hours of placement.
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After that, we begin processing and cannot guarantee changes.
If you have any questions about shipping, please contact us at:
dougsteraz@gmail.com